With its primary focus on customer service, Specialized Engineering is able to offer clients more than just technical expertise…we offer a partnership that encourages continued excellence in its responsiveness attention to detail and personal relationships. Listed below are the elements that truly benefit our clients’ project after project, and give Specialized Engineering a competitive edge:

  • EMPLOYEE-OWNERSHIP (ESOP)
    • The high-quality of our staff is the primary reason Specialized Engineering has been able to continue to grow and serve a variety of customers and projects over the years. In 2004, Specialized Engineering became just one of 153 companies in the State of Maryland to implement an Employee Stock Ownership Plan (ESOP). As a result, our employees adopt the mindset and knowledge of a company owner. This benefits not only the employee and the company but our clients as well, who will have an owner on every project.
  • HIGHER EDUCATION/INDUSTRY KNOWLEDGE
    • The Specialized Engineering geologists, engineers, field and laboratory staff, and administrative personnel are highly regarded and certified in their respective fields. Members of the Specialized Engineering team hold leadership roles in numerous business, and community associations. With an average tenure of 14 years, our staff is not only “specialized” but well versed in broader fields, along with current trends and technologies.
  • RESPONSIVENESS
    • We recognize the importance of our clients’ deadlines and simply put: OUR TIME IS YOUR TIME.
  • COMMUNICATION
    • The key to success on any project is communication. Each project employee is equipped with cellular communication, which has direct-connect capabilities. All managers are able to access their email transmissions via a wireless connection. Key members of management and corporate staff are given home computer systems with remote access to their work files. Every effort is made to return calls the same business day. To assist that same-day call-backs are made, we ask that Specialized Engineering is provided with a list of project representatives in order to provide a quick and proper response.
  • WEB-BASED REPORTING SYSTEM
    • Specialized Engineering uses a web-based reporting software program that was designed specifically for engineering laboratories that test construction materials. The program provides our firm with the ability to track a project more efficiently from its initial dispatch/scheduling request to its final invoice, all within one integrated program. Our system provides the ability for our clients to view reports via a customized website which is set up exclusively by our company on a per-project basis. With 24-hour access, clients are able to view their testing and inspection reports as a PDF document, along with the ability to print, scan, and email reports directly from the website.